Overview of Service

“Microtrac service and support create a welcoming environment for all of our customers.  We will always support any questions, a request for service, a request for repair, a Microtrac Validation, or On-site customer training. Microtrac service and support will always provide valuable solutions to our customers.”

John Foley – Director of Global Service.  To connect with John on LinkedIn, please click here.

We uphold our commitment to provide services and support in a timely manner that meets and exceeds customer expectations. Microtrac services provide improvement resources and information on effectiveness to support the best practices of our customers; our customers always have a solution available to them. When you purchase a Microtrac instrument, service and support is included and encouraged. Microtrac is 100% committed to fulfilling customer needs or requirements.

With over 100 years combined service experience, Microtrac can provide expertise to the following areas:

  • Software support and troubleshooting
  • Instrument phone support
  • On-site maintenance
  • Validation
  • Verification

To submit your service request, please click here.

Not sure what your service needs are?  Please click here, and Microtrac’s dedicated staff will contact you.

 


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